Agreement to These Terms

These Terms of Service ("Terms") constitute a legally binding agreement between Revive Care Recovery, Inc., a Delaware corporation ("Revive," "we," "us," or "our"), and the entity or individual accessing or using our Services ("you," "your," or "User").

By accessing revivehs.co, app.revivehs.co, or intelligence.revivehs.co, or by using any Revive product, feature, or service (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

If you are accepting these Terms on behalf of a healthcare clinic, healthcare facility, healthcare network, or other entity, you represent that you have legal authority to bind that entity to these Terms, and all references to "you" or "User" include that entity.

1. Definitions

For purposes of these Terms:

• "Agreement" — means these Terms together with any applicable Subscription Agreement, Business Associate Agreement, and our Privacy Policy, all of which are incorporated herein by reference
• "Authorized Users" — means personnel of a Clinic User authorized by that Clinic User to access and use the Platform on the Clinic's behalf
• "BAA" — means a Business Associate Agreement executed between Revive and a Clinic User under HIPAA
• "Clinic Data" — means all data uploaded to or generated within the Platform by or on behalf of a Clinic User, including Patient Data
• "Clinic User" — means a healthcare clinic, healthcare facility, or similar healthcare entity that has registered to access the Platform
• "De-identified Data" — means data that has been de-identified in accordance with 45 C.F.R. § 164.514(b)
• "HIPAA" — means the Health Insurance Portability and Accountability Act of 1996, as amended by the HITECH Act, and its implementing regulations
• "Patient" — means an individual whose data is uploaded to the Platform by a Clinic User for care-recovery purposes
• "Patient Data" or "PHI" — means protected health information as defined under HIPAA that is uploaded to or processed through the Platform
• "Platform" — means the Revive software-as-a-service application available at app.revivehs.co, including all features, functionality, APIs, and documentation provided thereunder
• "Privacy Policy" — means Revive's Privacy Policy available at revivehs.co/privacy, as updated from time to time
• "Services" — means, collectively, the Platform, the Revive websites, and any related features, tools, APIs, or products offered by Revive
• "Subscription Agreement" — means any executed written agreement between a Clinic User and Revive governing the Clinic User's subscription to the Platform (including the Founding Partner Service Agreement or any successor agreement)

2. Acceptance and Eligibility

The Services are designed for use by healthcare entities and their authorized personnel. To use the Services, you must:

• Be at least eighteen (18) years of age
• Have the legal capacity to enter into these Terms, either individually or on behalf of a healthcare entity
• Not be prohibited from using the Services under applicable law
• If using the Services as a Clinic User, be a duly licensed or authorized healthcare clinic, healthcare facility, or healthcare entity in compliance with all applicable healthcare laws

Revive reserves the right to refuse service, terminate accounts, or limit access to the Services at its sole discretion in the event of suspected ineligibility or misuse.

3. Account Registration and Security

To access certain features of the Platform, Clinic Users must register an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the confidentiality of your account credentials
• Take sole responsibility for all activity occurring under your account
• Immediately notify Revive of any unauthorized use or security breach at security@revivehs.co

Clinic User administrators are responsible for managing Authorized User access within their Clinic's account, including promptly removing access for personnel who leave the Clinic's employment or no longer require access.

Revive does not permit the sharing of accounts or credentials across individual users. Each Authorized User must have their own login credentials.

4. The Services

4.1 Description

The Platform is a business-to-business software-as-a-service offering that helps Clinic Users identify patients who may benefit from care recovery and coordinate care-related communications on the Clinic User's behalf. Features may include data processing, patient communications, messaging workflows, analytics and reporting, and other software functionality.

4.2 Revive is Not a Healthcare Provider

Revive is a technology platform. Revive does not practice medicine, nursing, dentistry, optometry, physical therapy, chiropractic care, or any other form of healthcare. Revive does not provide medical, clinical, diagnostic, or treatment advice. All clinical decisions, patient communications, treatment plans, and healthcare services remain the sole responsibility of the Clinic User and its licensed healthcare personnel. The Platform is a tool to support the Clinic User's clinical and administrative workflows; it is not a substitute for professional judgment.

4.3 Availability and Modifications

Revive will use commercially reasonable efforts to make the Platform available, but does not guarantee uninterrupted or error-free operation. Revive may modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. Revive will use reasonable efforts to provide advance notice of material changes that adversely affect active Clinic Users.

5. Subscription, Fees, and Payment

Use of the Platform by a Clinic User requires a paid subscription governed by an executed Subscription Agreement between the Clinic User and Revive. The terms of any executed Subscription Agreement (including pricing, billing commencement, payment terms, and term) govern the commercial relationship between the Clinic User and Revive.

In the event of a conflict between these Terms and an executed Subscription Agreement, the Subscription Agreement governs as between Revive and that Clinic User.

Revive does not currently offer a free trial of the Platform. All fees are non-refundable except as expressly stated in an executed Subscription Agreement or as required by applicable law. Fees are exclusive of applicable sales, use, or similar taxes, which are the responsibility of the Clinic User.

6. Term and Termination

For Clinic Users, the term and termination of Platform access is governed by the executed Subscription Agreement. For website visitors and other Users, these Terms remain in effect for as long as you use the Services.

Revive may suspend or terminate your access to the Services at any time for:

• Material breach of these Terms, the Subscription Agreement, the BAA, or any other applicable agreement
• Non-payment of fees (for Clinic Users)
• Use of the Services in violation of applicable law
• Conduct that poses a security, legal, or operational risk to Revive, other Users, or Patients

Upon termination, Revive will, in accordance with the applicable Subscription Agreement and BAA, (a) cease all patient outreach on behalf of the Clinic User, (b) provide the Clinic User an opportunity to export Clinic Data, and (c) delete or return PHI as required under the BAA. Sections that by their nature should survive termination (including Sections 10, 12, 14, 15, 16, and 18) will survive.

7. Acceptable Use

As a User of the Services, you agree NOT to:

• Upload, process, or transmit Patient Data for Patients who have not provided valid consent to receive communications under HIPAA, TCPA, and applicable state law
• Use the Services to send communications that are not related to legitimate care-recovery or patient-care purposes (e.g., no marketing unrelated to the Clinic's healthcare services, no political messaging, no communications unrelated to the Patient's clinical relationship with the Clinic)
• Modify, circumvent, or disable any TCPA or HIPAA safeguards built into the Platform, including STOP/HELP handling, opt-out processing, office-hours-only send windows, or message frequency limits
• Copy the content of an SMS template approved through the Platform and deploy that content outside the Platform (e.g., through another messaging tool), which would remove Revive's technical safeguards and shift all TCPA liability to you
• Reverse engineer, decompile, disassemble, or derive source code, algorithms, detection logic, or models from the Platform
• Use the Services to train, fine-tune, or develop any machine-learning or artificial-intelligence model, or to extract data for use in training such models by any third party
• Resell, white-label, sublicense, lease, rent, or otherwise redistribute access to the Services without a separately executed Reseller Agreement with Revive
• Access the Services through any automated means (e.g., bots, scrapers, scripts) except through Revive's published APIs under a separate API Services Agreement
• Upload malicious code, viruses, worms, or any other harmful software
• Interfere with, disrupt, or overload the Platform or its supporting infrastructure
• Attempt to access accounts, data, or systems that you are not authorized to access
• Impersonate another person or entity, or misrepresent your affiliation with any person or entity
• Use the Services in violation of any applicable federal, state, or local law, including healthcare privacy laws, consumer-protection laws, telecommunications laws, and anti-spam laws
• Use the Services to harass, harm, defame, or deceive any person

Violation of any of the foregoing constitutes a material breach of these Terms and is grounds for immediate suspension or termination of your access to the Services.

8. SMS Messaging and TCPA Compliance

This Section 8 governs your use of the Platform's SMS messaging functionality. It is a material part of these Terms, and the allocation of responsibilities set forth below is fundamental to Revive's willingness to provide the Services.

8.1 Clinic as Sender

For purposes of the Telephone Consumer Protection Act of 1991, as amended ("TCPA"), A2P 10DLC carrier registration, and applicable state messaging and consumer-protection laws, the Clinic User is the "sender" of all SMS messages facilitated through the Platform. Revive operates as an Independent Software Vendor ("ISV") on the applicable telecommunications network, delivering messages on behalf of and at the direction of the Clinic User.

The Clinic User represents, warrants, and agrees that:

• The Clinic User is the registered 10DLC brand holder for its messaging campaign
• The Clinic User collects patient consent to receive SMS messages at the point of patient intake using a HIPAA-compliant and TCPA-compliant consent framework
• The Clinic User has obtained valid, prior express written consent (or, where applicable, prior express consent) from each Patient whose data is uploaded to the Platform for SMS outreach
• The Clinic User's name, identifying information, and contact information appear in each SMS message sent through the Platform
• The Clinic User will maintain records of patient consent sufficient to demonstrate compliance with the TCPA and applicable state law
• The Clinic User will not use the Platform to send messages to Patients who have opted out, whose consent has expired or been revoked, or whom the Clinic User does not have a valid basis to contact

8.2 Template Approval

Every SMS template used through the Platform must be reviewed and approved by the Clinic User's authorized administrator before any messages are sent based on that template. By approving a template, the Clinic User represents that the template complies with the TCPA, HIPAA, and all applicable state and federal laws, and that the Clinic User authorizes Revive to deploy the template as part of the Services.

8.3 STOP and HELP Handling

The Platform automatically handles industry-standard opt-out keywords (including STOP, UNSUBSCRIBE, CANCEL, END, and QUIT) and help keywords (including HELP and INFO) for all outgoing messages. These handlers cannot be modified, disabled, or overridden by the Clinic User. When a Patient opts out, the Platform will cease further messaging to that Patient from that Clinic User and will log the opt-out for the Clinic User's records.

8.4 Modification of Approved Templates Outside the Platform

If a Clinic User, or any Authorized User or agent of a Clinic User, copies the content of an SMS template approved through the Platform and deploys that content through any other system or channel not governed by these Terms, the Clinic User assumes sole liability for any resulting TCPA, HIPAA, or consumer-protection violations, and Revive is fully absolved of responsibility for such messages. Revive's safe-harbor safeguards (including STOP handling, opt-out logging, and send-window controls) apply only to messages sent through the Platform.

8.5 Revive Safe-Harbor Safeguards

Revive implements the following platform-level safeguards to support the Clinic User's TCPA compliance:

• Dedicated phone number per Clinic User, registered under the Clinic User's 10DLC brand
• Automated STOP/HELP keyword handling (not modifiable)
• Automatic opt-out suppression across future campaigns
• Office-hours-only default send windows (configurable by the Clinic User within TCPA-compliant parameters)
• Message-frequency limits to prevent excessive contact
• Audit logging of message delivery and opt-out events

9. HIPAA and Patient Data

Revive processes Patient Data solely as the Clinic User's Business Associate under HIPAA. Revive's handling of PHI is governed by a separately executed Business Associate Agreement (BAA) between Revive and the Clinic User.

Clinic User responsibilities relating to Patient Data include:

• Executing a BAA with Revive before uploading any PHI to the Platform
• Obtaining all required patient consents, authorizations, and notices of privacy practices
• Uploading Patient Data only for lawful Treatment, Payment, and Health Care Operations purposes as defined under HIPAA
• Not permitting Authorized Users to download, copy, or store PHI on personal devices
• Promptly managing Authorized User access and off-boarding
• Ensuring that any manual messaging, replies, or communications sent by Clinic User staff through the Platform comply with HIPAA and TCPA

In the event of any conflict between these Terms and an executed BAA with respect to PHI, the BAA governs.

Use of the Platform's pre-sale scan tool available at revivehs.co does not require execution of a BAA, as the scan tool is architected so that PHI never leaves the prospective Clinic User's browser. See our Scan Tool Terms and Privacy and the Privacy Policy for details.

10. Intellectual Property

10.1 Revive's IP

The Services, including all software, source code, algorithms, databases, designs, content, trademarks, service marks, and documentation, are the exclusive property of Revive or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Revive's intellectual property includes, without limitation:

• Revive's proprietary methodologies, algorithms, and processing logic underlying the Services
• Revive's trade secrets, know-how, and confidential technical information
• Pending U.S. patent applications relating to the Services, together with all continuations, divisions, reissues, utility patents, or other patents or applications derived therefrom
• The Revive name, the Revive logo, and related trademarks and service marks
• Content generated, produced, or output through the Platform

10.2 Limited License to Use

Subject to your compliance with these Terms and any applicable Subscription Agreement, Revive grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes in accordance with these Terms. No rights are granted by implication, estoppel, or otherwise.

10.3 Clinic Data Ownership

As between Revive and the Clinic User, the Clinic User retains all right, title, and interest in and to its Clinic Data, including PHI. Revive processes Clinic Data only as necessary to provide the Services and in accordance with the BAA and applicable Subscription Agreement.

10.4 De-identified Data

Revive may de-identify PHI in accordance with 45 C.F.R. § 164.514(b). Once de-identified, such data is not PHI. Revive owns all right, title, and interest in De-identified Data and may use it for any lawful purpose, including improving the Services, developing new features, conducting research, and publishing aggregate insights.

10.5 Feedback

If you provide Revive with suggestions, ideas, feedback, or recommendations for improvements to the Services ("Feedback"), you grant Revive a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, modify, and exploit such Feedback for any purpose without obligation or compensation to you.

11. Clinic Staff Messaging and Liability Allocation

The Platform permits Authorized Users of a Clinic User to send manual replies and other messages to Patients through the Platform. The following allocation of responsibilities applies:

• Automated messages — Revive is responsible for the technical operation of automated messages (including appointment reminders, patient notifications, and AI-generated auto-replies), provided such messages are sent using templates approved by the Clinic User through the Platform
• Manual messages by Clinic staff — the Clinic User is solely and exclusively responsible for the content, compliance, and consequences of any manual message, reply, or communication sent by any Authorized User or other agent of the Clinic User through the Platform. This includes compliance with HIPAA, TCPA, state privacy laws, consumer-protection laws, and professional standards of care
• Off-platform communication — Revive has no responsibility for any communication sent by Clinic User staff outside the Platform, including messages sent from personal devices, personal phone numbers, personal email, or other messaging tools

The Clinic User shall indemnify Revive against any claim, liability, or loss arising out of content authored, sent, or authorized by Authorized Users or other personnel of the Clinic User, whether through the Platform or otherwise, as set forth in Section 15.

12. Confidentiality

Each party may disclose confidential information to the other in connection with these Terms or the provision of the Services. Confidential information includes, without limitation, Revive's proprietary methodologies and algorithms, pricing, business plans, financial information, and technical documentation; and the Clinic User's non-public business information.

Each party agrees to (a) use the other party's confidential information only for purposes of exercising rights and performing obligations under these Terms, (b) protect the other party's confidential information with at least the same degree of care used to protect its own confidential information (and no less than reasonable care), and (c) not disclose the other party's confidential information to any third party except to personnel with a need to know who are bound by confidentiality obligations at least as protective as those in this Section.

This Section 12 does not supersede any separately executed nondisclosure agreement between the parties. PHI is governed by the BAA.

13. Warranties and Disclaimers

Revive warrants that it will provide the Services with reasonable skill and care, consistent with generally accepted industry practices for business-to-business SaaS offerings serving healthcare.

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR AN EXECUTED SUBSCRIPTION AGREEMENT, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. REVIVE EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, COMPLETENESS, UNINTERRUPTED OPERATION, AND ERROR-FREE PERFORMANCE.

REVIVE DOES NOT WARRANT THAT THE PLATFORM WILL PRODUCE ANY PARTICULAR RESULT OR OUTCOME, THAT AI-GENERATED OUTPUTS WILL BE FREE OF ERROR, OR THAT THE PLATFORM WILL ACHIEVE ANY PARTICULAR BUSINESS OUTCOME FOR THE CLINIC USER.

REVIVE MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR CLINICAL APPROPRIATENESS OF ANY AI-GENERATED CONTENT. ALL PATIENT COMMUNICATIONS AND CLINICAL DECISIONS REMAIN THE RESPONSIBILITY OF THE CLINIC USER AND ITS LICENSED HEALTHCARE PERSONNEL.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) IN NO EVENT WILL REVIVE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF REVIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) REVIVE'S AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS PAID BY THE CLINIC USER TO REVIVE UNDER THE APPLICABLE SUBSCRIPTION AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (ii) ONE THOUSAND DOLLARS ($1,000).

(c) THE FOREGOING LIMITATIONS DO NOT APPLY TO (i) A PARTY'S INDEMNIFICATION OBLIGATIONS UNDER SECTION 15, (ii) LIABILITY FOR A PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, (iii) A PARTY'S BREACH OF ITS CONFIDENTIALITY OR BAA OBLIGATIONS, OR (iv) AMOUNTS DUE UNDER AN EXECUTED SUBSCRIPTION AGREEMENT.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

15. Indemnification

15.1 Clinic User Indemnification

The Clinic User agrees to defend, indemnify, and hold harmless Revive, its officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• The Clinic User's or its Authorized Users' breach of these Terms, the Subscription Agreement, or the BAA
• The Clinic User's or its Authorized Users' violation of applicable law, including HIPAA, the TCPA, state healthcare privacy laws, and consumer-protection laws
• Patient consent obtained by the Clinic User being invalid, expired, withdrawn, or otherwise defective
• Any TCPA claim arising from (i) patient consent collected by the Clinic User, (ii) an SMS template approved by the Clinic User, (iii) the Clinic User's 10DLC registration or brand, or (iv) the Clinic User's copying of an approved template for use outside the Platform
• The content of any manual message, reply, or communication sent by any Authorized User or other personnel of the Clinic User
• The Clinic User's upload of Patient Data that was obtained, stored, or shared in violation of applicable law
• The Clinic User's modification, disabling, or circumvention of any Platform-level safeguard

15.2 Revive Indemnification

Revive agrees to defend, indemnify, and hold harmless the Clinic User, its officers, directors, employees, and agents from and against any and all third-party claims alleging that the Platform, as provided by Revive and used in accordance with these Terms, infringes a valid U.S. patent, copyright, trademark, or trade secret, and from and against any damages, costs, or attorneys' fees finally awarded in connection with such claim. Revive's obligation under this Section 15.2 does not apply to the extent the claim arises from (a) Clinic Data, (b) modifications to the Platform not made by Revive, (c) use of the Platform in combination with other products or services not provided by Revive, or (d) use of the Platform in a manner not authorized by these Terms.

15.3 Procedure

The party seeking indemnification shall (a) promptly notify the indemnifying party of any claim, (b) give the indemnifying party sole control over the defense and settlement of the claim (provided that no settlement may impose obligations on the indemnified party without its consent), and (c) provide reasonable cooperation at the indemnifying party's expense.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without giving effect to principles of conflicts of law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16.2 Informal Resolution

Before initiating any formal dispute-resolution process, the parties agree to attempt in good faith to resolve any dispute through informal negotiations for at least thirty (30) days after written notice from one party to the other.

16.3 Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Services (except as provided in Section 16.5 below) shall be finally and exclusively resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The seat of arbitration shall be Maricopa County, Arizona. The arbitration shall be conducted by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

16.4 Class Action Waiver

ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

16.5 Injunctive Relief Carve-Out

Notwithstanding Section 16.3, either party may seek temporary, preliminary, or permanent injunctive or other equitable relief in the state or federal courts located in Maricopa County, Arizona or New Castle County, Delaware, to prevent or restrain: (a) a threatened or actual breach of confidentiality obligations, (b) infringement or misappropriation of intellectual property, or (c) unauthorized use of the Services. Seeking such injunctive relief does not waive the obligation to arbitrate the underlying merits of the dispute.

16.6 Statute of Limitations

Any claim arising out of or relating to these Terms or the Services must be commenced within two (2) years after the cause of action arose; otherwise, the claim is permanently barred.

17. Modifications to These Terms

Revive may modify these Terms from time to time. Material changes will be communicated to active Clinic Users by email and posted to revivehs.co/terms with an updated effective date at least thirty (30) days before taking effect for active Clinic Users. Non-material changes take effect upon posting. Continued use of the Services after the effective date of any change constitutes acceptance of the modified Terms. If you do not agree to a material change, your sole remedy is to terminate your use of the Services in accordance with the applicable Subscription Agreement.

18. Miscellaneous

18.1 Entire Agreement; Order of Precedence

These Terms, together with the Privacy Policy, any executed Subscription Agreement, any executed BAA, and any executed NDA between the parties, constitute the entire agreement between you and Revive regarding the Services and supersede all prior agreements, discussions, and understandings with respect to the subject matter. In the event of a conflict, the order of precedence (from highest to lowest) is: (a) the BAA with respect to PHI; (b) the Subscription Agreement; (c) these Terms; (d) the Privacy Policy.

18.2 Assignment

You may not assign these Terms or any of your rights or obligations hereunder, whether voluntarily, by operation of law, or otherwise, without Revive's prior written consent. Revive may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, upon written notice to you.

18.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be reformed to the minimum extent necessary to make it enforceable while preserving the original intent.

18.4 Waiver

No waiver of any provision of these Terms will be effective unless in writing signed by the waiving party. A failure or delay in enforcing any right does not constitute a waiver of that right.

18.5 Notices

Notices to Revive under these Terms shall be sent to legal@revivehs.co. Notices to Clinic Users shall be sent to the email address on file for the Clinic User's account administrator.

18.6 Independent Contractors; No Partnership

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, franchise, or fiduciary relationship. Neither party has authority to bind the other.

18.7 Force Majeure

Neither party will be liable for any failure or delay in performance (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, epidemics, governmental actions, or internet/telecommunications failures.

18.8 Electronic Signatures and Communications

You consent to the use of electronic signatures, contracts, and records in connection with these Terms and the Services. You agree that electronic delivery of notices, agreements, disclosures, and other communications satisfies any legal requirement that such communications be in writing.

18.9 Counterparts

Any agreement incorporating these Terms may be executed in counterparts, including by electronic signature, each of which constitutes an original and all of which together constitute one instrument.

18.10 Construction

Headings are for convenience only. "Including" means "including without limitation." These Terms will not be construed against either party as the drafter.

19. Contact

For questions about these Terms or to provide notice under these Terms: